Last updated: September 2026
This policy explains how Silverbeard Solutions ("Silverbeard", "we", "us") handles personal data when you visit this website or contact us. We keep it short and plain.
Who we are
Silverbeard Solutions is an AI automation agency for local businesses, working from Barcelona and Amsterdam. For anything about your data, contact us through the contact section of this website.
What we collect
- Demo requests. When you fill in the demo form, your name, business name, phone number, email address, type of business, city, country and the challenge you pick are put into a WhatsApp message. Nothing is sent to us until you press send in WhatsApp yourself.
- Messages you send us by WhatsApp, email or Instagram, including your phone number or handle.
- Technical data. Like any website, your browser shares its IP address with the services that deliver this page, such as our host and Google Fonts.
Why we use it
We use your details only to reply to you, arrange and run a free demo, and prepare a proposal if you ask for one. The legal basis is taking steps at your request before a possible contract, and our legitimate interest in answering business enquiries. We never sell your data, and we don't use it for advertising.
Cookies and analytics
This page sets no tracking or advertising cookies and runs no analytics. Your language choice is remembered in your own browser only. If that changes, we will update this policy and ask for your consent where the law requires it.
Who else handles it
Messages sent through WhatsApp and Instagram are processed by Meta under their own terms. Email runs through Google. If you become a client, the data needed to run your service is stored in our platform, Silverbeard InstantReach™, and the tools connected to it, all under data processing agreements.
How long we keep it
Enquiries that don't lead to work are deleted within 12 months. Client data is kept for as long as we work together, plus the period required by tax and accounting law.
Your rights
Under the GDPR you can ask to see, correct, delete or export your data, object to its use, or restrict it. Contact us and we'll reply within 30 days. You can also complain to a data protection authority, such as the Agencia Española de Protección de Datos (Spain) or the Autoriteit Persoonsgegevens (Netherlands).
Changes
We may update this policy. The date at the top always shows the latest version.